Managing performance : international comparisons / Geert Bouckaert and John Halligan.
Material type: TextPublication details: London ; New York : Routledge, 2008 Description: xv, 440 p. : ill. ; 24 cmISBN: 9780415423953Subject(s): Total quality management in government | Benchmarking (Management) | Government productivity -- Measurement | Organizational effectiveness -- MeasurementLOC classification: JF1525.T67 | B68 2008Item type | Current library | Call number | Status | Date due | Barcode |
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Books | CUE LIBRARY | JF1525.T67 B68 2008 (Browse shelf(Opens below)) | Available | 2020-0133 |
Includes bibliographical references (p. [403]-431)and index.
Acknowledgements Introduction Part I Concepts, Approaches and Explanations 1. What is managing performance? 2. Performance and management: approaches to analysis 3. Managing performance: contexts and explanations Part II Performance Types 4. Performance administration 5. Managements of performances 6. Performance management Part III Comparative Performance and Evaluation 7. Managing performance: comparing country models and practice 8. Paradoxes and disconnects in managing performance 9. Towards performance governance: a new agenda? 10. Conclusion and next steps Part IV Appendices i. Methodological introduction to the country models ii. Ideal types of managing performance: synthetic overview iii. OECD checklists iv. List of glossaries v. Country models Bibliography Index.
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