Managing performance : international comparisons /
Bouckaert, Geert.
Managing performance : international comparisons / Geert Bouckaert and John Halligan. - London ; New York : Routledge, 2008 - xv, 440 p. : ill. ; 24 cm.
Includes bibliographical references (p. [403]-431)and index.
Acknowledgements Introduction Part I Concepts, Approaches and Explanations 1. What is managing performance? 2. Performance and management: approaches to analysis 3. Managing performance: contexts and explanations Part II Performance Types 4. Performance administration 5. Managements of performances 6. Performance management Part III Comparative Performance and Evaluation 7. Managing performance: comparing country models and practice 8. Paradoxes and disconnects in managing performance 9. Towards performance governance: a new agenda? 10. Conclusion and next steps Part IV Appendices i. Methodological introduction to the country models ii. Ideal types of managing performance: synthetic overview iii. OECD checklists iv. List of glossaries v. Country models Bibliography Index.
9780415423953
Total quality management in government.
Benchmarking (Management)
Government productivity--Measurement.
Organizational effectiveness--Measurement.
JF1525.T67 / B68 2008
Managing performance : international comparisons / Geert Bouckaert and John Halligan. - London ; New York : Routledge, 2008 - xv, 440 p. : ill. ; 24 cm.
Includes bibliographical references (p. [403]-431)and index.
Acknowledgements Introduction Part I Concepts, Approaches and Explanations 1. What is managing performance? 2. Performance and management: approaches to analysis 3. Managing performance: contexts and explanations Part II Performance Types 4. Performance administration 5. Managements of performances 6. Performance management Part III Comparative Performance and Evaluation 7. Managing performance: comparing country models and practice 8. Paradoxes and disconnects in managing performance 9. Towards performance governance: a new agenda? 10. Conclusion and next steps Part IV Appendices i. Methodological introduction to the country models ii. Ideal types of managing performance: synthetic overview iii. OECD checklists iv. List of glossaries v. Country models Bibliography Index.
9780415423953
Total quality management in government.
Benchmarking (Management)
Government productivity--Measurement.
Organizational effectiveness--Measurement.
JF1525.T67 / B68 2008