000			01654nam a22002537a 4500
003			OSt
005			20231204060642.0
008			231204b |||||||| |||| 00| 0 eng d
020			_a9780415423953
040			_aCUE _cCUE
050			_aJF1525.T67 _bB68 2008
100			_aBouckaert, Geert.
245			_aManaging performance : _binternational comparisons / _cGeert Bouckaert and John Halligan.
260			_aLondon ; _aNew York : _bRoutledge, _c2008
300			_axv, 440 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p. [403]-431)and index.
505			_aAcknowledgements Introduction Part I Concepts, Approaches and Explanations 1. What is managing performance? 2. Performance and management: approaches to analysis 3. Managing performance: contexts and explanations Part II Performance Types 4. Performance administration 5. Managements of performances 6. Performance management Part III Comparative Performance and Evaluation 7. Managing performance: comparing country models and practice 8. Paradoxes and disconnects in managing performance 9. Towards performance governance: a new agenda? 10. Conclusion and next steps Part IV Appendices i. Methodological introduction to the country models ii. Ideal types of managing performance: synthetic overview iii. OECD checklists iv. List of glossaries v. Country models Bibliography Index.
650			_aTotal quality management in government.
650			_aBenchmarking (Management)
650			_aGovernment productivity _xMeasurement.
650			_aOrganizational effectiveness _xMeasurement.
700			_aHalligan, J. _q(John)
942			_2lcc _cKOHA _kJF1525.T67 _mB68 2008 _n0
999			_c706 _d706