Assessing organizational performance in higher education
Barbara A. Miller.
- 1st ed.
- San Francisco Jossey-Bass 2007
- xxi, 258 p. ill. 28 cm.
Includes bibliographical references (p. 249-251) and index.
Purpose of assessment -- Organizations as systems : internal elements -- Organizations as systems : external elements -- Assessment methods and terminology -- Defining and measuring organizational performance -- Creating and maintaining assessment programs.
9780787986407
Universities and colleges --Evaluation--United States
Universities and colleges--Administration.--United States