Swanson, Roger C. The quality improvement handbook : team guide to tools and techniques / Roger C. Swanson. - Delray Beach, Fla. : St. Lucie Press, 1995. - xvii, 267 p. : ill. ; 26 cm. Includes bibliographical references (p. 255-258) and index. ISBN: 0749417048 Subjects--Topical Terms: Teams in the workplace.Quality control. LC Class. No.: HD66 / .S93 1995