TY  - BOOK
AU  - Doherty, Tony L.,
AU  - Horne, Terry.
TI  - Managing public services--implementing changes: a thoughtful approach to the practice of management 
SN  - 0415180287
AV  - JF1351 .D59 2002
PY  - 2002///
CY  - London, New York
PB  - Routledge
KW  - Public administration
KW  - Government business enterprises
KW  - Management
N1  - Includes bibliographical references (p. [533]-535) and index
ER  -