TY  - BOOK
AU  - Stamatis, D. H.,
TI  - Quality assurance: applying methodologies for launching new products, services, and customer satisfaction 
SN  - 9781498728683
AV  - TS156.6 .S718 2016
PY  - 2016///
CY  - Boca Raton
PB  - CRC Press/Taylor & Francis Group
KW  - Quality assurance
N1  - Includes bibliographical references and index
ER  -