Stamatis, D. H.,  1947- <br/><br/>
Quality assurance :  applying methodologies for launching new products, services, and customer satisfaction / 
D.H. Stamatis. 
 - Boca Raton :  CRC Press/Taylor & Francis Group,  2016 
 - xxxv, 616 pages ;  24 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781498728683 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance.
<br/><br/><label>LC Class. No.: </label>TS156.6  / .S718 2016