TY  - BOOK
AU  - Denton, Steve.
AU  - Brown, Sally A.
TI  - A practical guide to university and college management: beyond bureaucracy 
SN  - 9780415997188
AV  - LB2341.8.G7 P72 2009
PY  - 2010///
CY  - New York, NY
PB  - Routledge
KW  - Universities and colleges
KW  - Administration
KW  - Great Britain
N1  - Includes bibliographical references and index; Beyond bureaucracy: managing the university year -- Effective marketing in higher education -- Making students welcome: the admissions process -- Commencement of the academic year: welcoming, inducting and developing students -- Establishing and running a scholarship programme -- The students' union year -- Managing course administration -- One great day: organising graduation ceremonies -- Managing assessment systems and processes -- Dealing with complaints and appeals -- Scrutinising quality: working with external examiners and others to maintain standards -- Launching the new university presence: the case of University Campus Suffolk -- Assuring quality of educational provision in universities -- Getting the most from staff: using talents to the full -- University-community engagement: analysing an emerging field -- Practical examples of university-community engagement: some case studies from Leeds Met -- Employability: realising the potential of a university education -- Conclusion: leading the university beyond bureaucracy
ER  -