TY - BOOK AU - Jackson, Norman, AU - Lund, Helen S. TI - Benchmarking for higher education SN - 9780335204533 AV - LB2341 .B436 2000 PY - 2000/// CY - Philadelphia, Pa. PB - Open University Press KW - Education, Higher KW - Administration KW - Great Britain KW - Evaluation KW - Benchmarking (Management) N1 - Includes bibliographical references (p. [237]-249) and index ER -